Frequently Asked Questions
I submitted my application online. How do I know you got it and what do I do next?
The moment you click finish, we’ve got it. Make sure you continue through the other pre-hire documents, though. The next step is an HR representative will evaluate your submission and may invite you to the next step in the hiring process. Watch your e-mail!
I forgot my username and/or password.
From the careers home page, select forgot my password under login. Enter the email address or cell number you used when you applied and the system will reset your password and send you an email with your new password. Follow the instructions in the email to log back in.
I submitted my resume a few months ago and some of my experience has changed. Can I update my profile?
Yes. When you submitted your original application it was stored in our database. If anything has changed since then, simply log back into your profile and make the changes.
I was only able to select one location to submit my application but I would like to be considered for other locations. Do I need to fill out additional applications to be considered for other locations?
Sort of. Whenever you select an additional position, you'll be directed to log in. After you do, you'll be taken to the online application. But you'll find that all of the information you entered before is saved. Review the information and check its accuracy. Then, select NEXT to advance through the application. You'll need to do this for all the pre-hire forms, but since all of the information is already saved, it doesn't take very long.
May I have someone else complete my application?
If you need someone's help to complete the application, that's up to you. But bear in mind that when you digital sign the application, you are swearing that the information was provided by you and you have read the disclaimer. Your digital signature is as legally binding as your physical signature.
For further CandidateCare Support